![]() ![]() Install any available updates and try to download again. Check for Updates to assure you are running the latest version. First, make sure your YTD version is up to date. ![]() Or, click "Uninstall" from the "YTD" folder in "Programs" section of the Windows "Start" menu.ĭownloading videos I am getting a Failed status while downloading. Uninstall YTD using "Add or Remove Programs" in Windows Control Panel. ![]() You will likely see this error if you do not have one installed: "A required file, MSVBVM60.DLL was not found" or "Class not registered, MSSTDFM.DLL needs to be installed on your machine." Download / install Visual Basic Runtime from Microsoft, restart your computer. YTD requires Visual Basic Runtime to operate. I receive a "file not found" error when running YTD. If all else fails completely delete the installer and download a new version. If the problem persists, uninstall the older YTD version, then reinstalling, by using "Add or Remove Programs" in the Windows Control Panel. We suggest you Save all your work and restart the computer - then try installing again. The program will typically close any instances of YTD that is running before installing a new version. This occurs when one installs a new version of YTD to the same location. The file the installer it is trying to replace is still being used by Windows. Installing YTD I cannot install the latest version of YTD. I forgot my license, how can I find it? What happens if my computer breaks and I get a new one? Can I move my license? I keep getting a Communication Error when trying to activate my license key. Can I use YTD PRO on several computers? How long is the PRO version license valid for? License- Do you offer a free version of YTD? Can I use YTD on my Mac or my mobile device? In what languages is your application available? How can I change the name of downloaded/converted videos? How do I know which version of YTD I've installed? Miscellaneous- Where can I review this great program? My conversion to a PSP file has failed. How do I convert videos to a CD I can play on my stereo? How do I convert video to a DVD I can play in a DVD player? Or I can hear the audio with no video / video with no audio. After converting video, I can't play it. When I play a downloaded video, it is incomplete, only 10/15 seconds long. I converted a video to "iPod" but can't play it on my iPod Touch? Why? How can I remove video and only save the audio to play on a mp3 player? When I try to convert the video I receive an error message: "The conversion of your video file has failed, etc." Why? After converting a video using YTD, the sound quality is poor. Where do I enter it?Ĭonverting and playing videos- Can I select multiple files to convert them with 1 click? Can I use a proxy server to download videos? Can I queue multiple files for downloading? Some of my videos being downloaded as an MP4 file, others as a FLV file. Does YTD currently support YouTube's new "4K" (HD 4096p) video format? What do the different quality levels mean in "Download Quality"? Why does a download from YouTube start fast then slow down? Why do I get an error when trying to download a video from Facebook? When I download a video from Facebook why am I logged out in my browser? When downloading a video from FaceBook it asks for a username / password. I'm downloading a YouTube video and it's asking for a username / password. Some downloaded videos are saved as an unknown file type. I can't find the video URL to paste into YTD. What's going on?ĭownloading videos- I am getting a Failed status while downloading. Installing YTD- I cannot install the latest version of YTD. ![]()
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